Piggy PocketSupport
Piggy Pocket for iPhone · iOS 17 or later
Write to usTell us what happened and which iPhone and iOS version you use. A screenshot helps.
support@piggypocket.idAccount and sign-in
How do I sign in?
On the sign-in screen, choose Continue with Apple, Continue with Google, or your email and a password. If you don't want an account, choose Continue without an account: your records then stay only on this iPhone, and you can create an account later in Settings.
I didn't get the email
Emails come from noreply@mail.piggypocket.id. Check your spam or promotions folder, and that the address is typed correctly. You can tap Send again once a minute.
I forgot my password
On the sign-in screen, tap Forgot password?, enter your email, and open the link in the email we send. It takes you to a page on piggypocket.id where you choose a new password. If you signed up with Apple or Google, sign in with that instead.
I forgot my passcode
On the lock screen, tap Forgot passcode?. If you have an account, you're signed out: sign in again to get your records back, then set a new passcode. Without an account, the only way in is to erase the data on this iPhone, so restore a backup file afterwards if you have one.
Sync and devices
My records aren't syncing
Records sync when the app opens, after each change and when your iPhone is back online. Settings shows when the last sync happened; tap Sync now to try straight away. If it still says sync stopped, write to us with a screenshot of that message.
How do I move to a new phone?
With an account, install Piggy Pocket on the new iPhone and sign in the same way: your records come back. Without an account, choose Back up to a file in Settings on the old phone, move the file (AirDrop, Files or iCloud Drive), then choose Restore from a file on the new one.
Records and data
Can I bring my records from another app?
Yes. Export a CSV or Excel (.xlsx) file from your old app, then choose Import from another app in Settings. Piggy Pocket shows a preview first: you can change what each column means, see how many records will be added and which are duplicates. After importing you can Undo, and importing the same file twice adds nothing.
How do I export my records?
Choose Export records (CSV) in Settings. The file opens in Excel, Numbers or Google Sheets.
Voice and receipts
Voice input doesn't hear me
On iOS 26 and later, voice works with Siri and Dictation off; the speech model downloads once the first time. On earlier iOS, turn on Siri or Dictation (Settings › General › Keyboard › Enable Dictation); the app shows these steps when it needs them. Also check that Piggy Pocket may use the microphone and speech recognition, and pick the voice language (Bahasa Indonesia or English) under the piggy.
A receipt was read wrong
Every record from a receipt is shown before saving: tap it to fix the amount, date, store or category. Flat, well-lit photos read best. The photos are read on your iPhone and aren't kept.
Privacy and your account
How do I delete my account?
In Settings, choose Delete account. Your account and all of its synced records are removed from our server right away, on every device. If you signed in with Apple, we also tell Apple to remove Piggy Pocket's access. You can also email us and we'll do it for you.
What do you do with my data?
We keep your account and the records you sync only so the app works on your devices: no ads, no tracking, no selling. The full details are in the privacy policy.